FAQ
Hotel Policies & Facilities (4)
Find quick answers about our amenities, accessibility, and on-site facilities before your stay.
Is the hotel smoke free?
Yes. We are a smoke-free facility in all guest rooms and indoor public areas.
Do you have a gym?
Do you offer handicapped accessible rooms?
Do you have elevators to upper-floor rooms?
Guest Stay FAQs (4)
Helpful details to make your arrival and stay smooth, comfortable, and stress-free.
What time is check-in and check-out?
Is parking available?
Do guest rooms include Wi-Fi?
How can I request special accommodations?
Please contact us directly before arrival so we can help with accessibility or other special stay requests.
Reservations & Payment (4)
Understand booking, payment, and cancellation details before you confirm your stay.
What payment methods do you accept?
We accept major credit cards and debit cards. Contact us directly if you need help with a specific payment request.
When is my card charged?
Can I cancel or modify my reservation?
Do you require a security deposit?
Property Information (4)
Know what to expect on-site, including room access and frequently asked property details.
Where are your accessible rooms located?
Our accessible rooms are located on the ground-floor Annex Building in Rooms #15-20, which are closest to the pool.